Would anybody tell a friend?
Book Review: The Little Big Things by Tom Peters

Another Reading Round Up

This week has seen the Institute of Fundraising annual conference take place in London and there has been some really good stuff come out of it.

Big thanks have to go to Howard Lake who has produced this fantastic guide to some of the best conference presentations, as well as tons of photos, interviews and other useful stuff.

Jonathon Grapsas also has some thoughts on the conference.

Beth on following the few to get to the many.  Why quality not quantity sometimes counts in social media.

A few articles on bad donor communications:

Penelope Burk on a recent bad experience that stopped her giving to a charity. Of course your charity would never do something like this.... :-)

Amanda Santer on charities not saying thank you.

Conor reports on a mystery shopping report with typically bad results.

However, here's a charity that is doing something right from Happy Donors. And another from the Agitator.

Some good tips from Kev on how to get bloggers to help tell your story. Particularly relevant to me, as I've had about four spam requests in the last week!

Some interesting thoughts on soliciting legacy pledges.

John Grain's three parter on lapsed donors is worth reading.

Have you checked your fundraising pipeline recently? 10 tips on keeping on top of it from Stephen.

Donors don't care about your needs.

Why boring design is sometimes the best.

Have you donated to your own charity recently? Marc Pitman urges you to do so.

Wild Woman Fundraising aims to launch the first ever game to help people learn to fundraise.

Great article on empowerment in the Harvard Business Review.

Interested in irrationality? Ten minutes to spare? Take this fun survey.